It is Tropical North InfoTech's enduring mission to offer visible business value to our clients and not just focus on technology.
This is achieved through a combination of deep capabilities and experience in technology and infrastructure management to enable clients to scale their operations rapidly to accommodate emerging business challenges.
The Core services we provide are:
- Cyber Security and business information protection
- Cloud Migration
- Facilitating the resolution of Telecommunication Challenges
- Disaster Recovery and Business Continuity professional services
- Infrastructure Deployment and Management
- Information and Communications Technology (ICT), Supply, Implementation, Management, Administration and Maintenance services covering:
- Infrastructure, Networking, Server and Desktop software and hardware
- Capacity Management Consulting and Support
- Patch Management
- Website Content Management
- IT and computer systems performance enhancement
- On-site, phone and remote support
- Software Licensing and Maintenance services
- End user training and education
- Website Content Management (CMS)
- IT and Security Policy development and enhancement
- Computer disconnection\re-connection service. Enabling smooth and successful technology relocation.
Rates:
Pay as you go hourly rate (1 hour minimum) $ 88.00 (inc GST)
We offer either payment at the time the service is provided or we can send an invoice (ABN number required for invoicing).
We also offer project work, for which we will provide a written quotation for your review and acceptance.
In an increasingly competitive world, quick access to the right data can be critical. Which means that your data and the tools need to be stored such that they are always available to you. This is one of the main reasons why companies have spent millions annually towards managing their infrastructure better, ensuring that hardware issues are rapidly resolved, and that business-defined SLAs are always met. However, with evolving business focus and growth comes the need to outsource the maintenance of hardware components to a capable and dependable vendor who can deliver professional services on one hand and can scale to take on larger requirements as dictated by your business.
Tropical North InfoTech is committed to providing quality hardware maintenance services to clients across the Tablelands and surrounds. With Tropical North InfoTech, you can rest assured that the upkeep of your IT systems are in the right hands. Our hardware maintenance service offering includes the following features:
- Well established notification and escalation protocols
- Technically qualified and experienced support engineers
- Established processes and practices for preventive maintenance
- A well-defined inventory and back-up mechanism
Our support engineers are well versed with the key top-line IT vendors, covering the implementation and support on the following brands of Cyber Security, infrastructure, server, storage and desktop equipment:
Netgear
- HPE
- Dell
- TP-Link
- Netgear
- Cisco
- Nutanix
- Lenovo
- Seagate
- VMWare
- Microsoft
- Sophos
- Kaspersky
- Symantec
Our Strategic Partner Supplied Services
- Printing technology
- Software and Database Development and Improvements
- WebSite Development
- Cabling Implementations
- Computer cabinets
The following Payment Options are Available
For more details on our infrastructure, software services and capabilities, please contact us.
Here are the logos of some of the vendors we recommend and engage with:
